Frequently Asked Questions

What do I do if I am having trouble participating in the program?

Please email help@cadburyfestive.ca.

What are the participating products?

All Cadbury products.

How long do I have to send in my receipt?

Participants with qualifying receipts will have until December 31, 2024 to upload them.

How long after my submission will I receive my confirmation?

Participants will receive their confirmation in 48 hours after their submission has been processed.

Why wasn’t my receipt accepted?

Please be sure the photo is in focus, well lit & the entire receipt is visible. If too long, fold receipt so date & Cadbury product(s) are clearly visible.